What we do

AI assistants for every part of your customer service.

Start with one assistant or combine several. Every solution is trained on your business and set up by our team.

Customer typing a message on a smartphone

AI customer chatbot

We build a chatbot that knows your business: your products, prices, opening hours, policies and FAQs. It answers customers instantly on your website or messaging channels, collects leads, books appointments and hands the conversation to your team when a human is needed.

  • Available 24/7, including weekends and holidays
  • Trained on your website, documents and FAQs
  • Lead capture, bookings and order questions
  • Smooth handover to your team
Inbox 3 new
Sarah M. Booking

Hi, can I move my appointment to Thursday afternoon?

J. Patel Quote

Could you send me pricing for 20 units?

Draft reply readyHi Sarah, of course — Thursday at 2:30 pm is available. Shall I confirm it for you?

AI email assistant

Your inbox, handled. The assistant reads incoming enquiries, classifies them, drafts replies based on your knowledge base and forwards anything sensitive to the right person — you stay in control of what gets sent.

  • Automatic sorting and prioritisation
  • Reply drafts in your company’s style
  • Routing to the right team member
  • Approve-before-send or fully automatic
Incoming call 22:47
+44 7••• ••• 214
AI assistant answering…
Call summaryCaller wants a quote for a kitchen refit. Callback requested tomorrow between 9–11 am.

AI phone assistant

Never miss a call again. The AI phone assistant picks up when your team is busy or after hours, answers routine questions, takes detailed messages and schedules callbacks — then sends you a summary.

  • Answers calls after hours or when lines are busy
  • Natural-sounding conversation
  • Call summaries sent by email
  • Callback and appointment scheduling
Team discussing in a modern office

Internal knowledge assistant

Stop searching through folders. Your team asks a question in plain language and gets an answer from your own documents — with a link to the source, so they can always check.

  • Answers from your manuals, policies and wikis
  • Source links for every answer
  • Access control by team or role
  • Available in Teams, Slack or the browser
New enquiry workflow automated
1Enquiry received via website✓
2Details extracted & added to CRM✓
3Personal reply sent to customer✓
4Follow-up scheduled in 3 days✓

Workflow automation

Many daily tasks follow the same pattern: copy data, send a follow-up, update a system. We connect AI to your existing tools and automate these steps reliably.

  • Connects to your existing tools
  • Automatic follow-ups and reminders
  • Data extraction from emails and documents
  • Clear logs of every automated step
Assistant quality check before launch
1342 documents imported✓
2Training examples generated✓
3Model fine-tuned✓
4Answers tested against test questions✓

Custom AI training

Off-the-shelf AI doesn’t know your products or your processes. We prepare and structure your data, generate high-quality training examples and fine-tune and evaluate models so they answer accurately for your specific use case.

  • Data preparation and cleaning
  • Training data generation and labelling
  • Fine-tuning for your use case
  • Testing and quality evaluation before launch

Ready for an assistant that never clocks off?

Tell us about your business and we’ll show you what an AI assistant could take off your team’s plate.

Book a free consultation